3              Letter of transmittal

4              Contact details

 

 

7              DIRECTOR’S OVERVIEW

 

11           CORPORATE OVERVIEW

 

15           OPERATIONAL PERFORMANCE

15              Charting our performance

23              Assessment

23                  New chemicals

30                 Existing chemicals

35              Compliance and reporting

41              Harmonisation

45              Reform

49              Regulatory advice, communication and services

 

53           MANAGEMENT AND ACCOUNTABILITY

 

61           APPENDICES

62              Contents of Appendices

 

114         Compliance with Annual Report guidelines

 

115         GLOSSARY, ACRONYMS AND ABBREVIATIONS

 

123         INDEX