NICNASs support services to the Minister and Parliamentary Secretary include the preparation of Ministerial Correspondence, Question Time Briefs, answers to Parliamentary Questions on Notice and Ministerial requests for briefing. Two performance measures are used for reporting on the delivery of these services:

Quantity the number of processed items of Ministerial Correspondence, Question Time Briefs, Parliamentary Questions on Notice and Ministerial requests for briefing.

Quality agreed timeframes and acceptable standard are met for responses to ministerial correspondence, Question Time Briefs, Parliamentary Questions on Notice and Ministerial requests for briefing

Number of items processed (Quantity) the volume of documents prepared for, or on behalf of, the Minister and Parliamentary Secretary.

Number of items

Ministerial correspondence

65

Question Time Briefs

12

Parliamentary Questions On Notice

1

Ministerial Requests for Briefing

7

Timeliness (Quality) the timeliness of documents sent to the Ministers or Parliamentary Secretarys offices whether they were sent to the Ministerial offices within the agreed timeframe.

Number completed*

Number completed on time

Percentage completed on time

Ministerial correspondence

65

65

100%

Question Time Briefs

12

12

100%

Parliamentary Questions On Notice

1

1

100%

Ministerial Requests for Briefing

7

7

100%

*Number of items of Ministerial correspondence completed includes items that were marked for No Further Action.