NICNAS has timeliness targets for dealing with requests to search the AICS.

The time required depends on the amount of information provided for the search and the complexity of the chemical structure to be investigated.

It was notable that the complexity of search requests increased during the year, perhaps reflecting the fact that industry only uses NICNASs paid searching facility for complex chemicals when they are too complex for a free, web-based self-search.

To provide a comprehensive response to these more complex requests, additional research by NICNAS was required, and this appears to have resulted in a reduction in timeliness for all categories.

AICS search requests timeliness in completing in 2007-08

1-10 11-20 21-50 >50

Number of enquiriesby category 190 11 5 1

Target for completionof search (days) 5 10 15 28

Response time met (%) 90 100 78 100

AICS search requests meeting timeliness targets (as a percentage) over three years

Response time met (%)

Number ofchemicalsper request: 1-10 11-20 21-50 >50

2005-06 73 89 66.7 100

2006-07 91 100 100 -

2007-08 90 100 78 100